Introduction
At the Institute of Church Office Management (ICOM), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our services, website, or register for our professional programmes.
Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, postal address, date of birth, educational qualifications, and payment details collected during registration or examination applications
- Academic Information: Examination results, course progress, certification status, and membership records
- Technical Information: Device information, browser type, IP address, and usage patterns to improve user experience and website functionality
- Communication Records: Correspondence, inquiries, and feedback submitted through our website or communication channels
How We Use Your Information
We use your information for the following purposes:
- To process your registration, examination applications, and membership applications
- To provide access to courses, study materials, and professional development programmes
- To process payments securely and manage financial transactions
- To maintain accurate records of your academic progress, examination results, and certification status
- To communicate with you about your membership, examinations, courses, and institute updates
- To deliver personalized content, newsletters, and professional development opportunities (with your consent when required)
- For research, analytics, and improvement of our services
- To comply with legal obligations and regulatory requirements
Data Protection and Security
We implement comprehensive technical and organizational measures to safeguard your data:
- Secure data encryption for sensitive information
- Access controls and authentication measures
- Regular security audits and updates
- Confidentiality protocols in line with our professional code of ethics
Your information is not sold, rented, or shared with third parties except for essential service providers (e.g., payment processors, hosting services) or when required by law or legal obligations.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Academic and certification records are retained in accordance with professional standards and regulatory requirements.
Your Rights
You have the following rights regarding your personal information:
- Access: Request access to your personal information held by ICOM
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal and professional retention requirements
- Objection: Object to processing of your personal information for certain purposes
- Withdrawal of Consent: Withdraw consent for processing where consent is the legal basis
To exercise these rights, please contact us using the contact information provided below.
Third-Party Links
Our platform may include links to external websites or services. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze website usage, and improve our services. You can control cookie preferences through your browser settings.
Children's Privacy
Our services are intended for individuals who meet the minimum educational requirements for our professional programmes. We do not knowingly collect personal information from children under the age of 18 without parental consent.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Significant changes will be communicated through our website or via email. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Information
For any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
International Headquarters:
No 10, Ahmadiyah Street,
Agunfoye, Igbogbo,
Ikorodu, Lagos – Nigeria
Administrative Office:
No 41, Ayangburen Road, Opposite De-Place Fast-Food,
Ikorodu, Lagos – Nigeria
Phone: +234 (80) - xxxx-xxxx